During the onboarding process, a company may require its remote customer service employees to undergo training and certification courses before officially becoming qualified to work. Below are a few of the many positives to working a remote customer service job. And of course, to find remote work options, tailor your resume for remote jobs. To get started, browse these resume examples for customer service jobs. For many, the biggest attraction of remote work is that you can work from home. For people hoping to break into a home-based customer service job for the first time, there are a lot of unknowns about how to find the right job and manage this newfound freedom.

Customer support jobs are naturally suited to remote work since the work is mainly done via computer and phone. It's important to consider the standard job search websites, such as Indeed and LinkedIn. These are great starting points that list thousands of remote customer service roles.

Credentials for landing a remote customer service job

Consider asking your employer to test a hybrid work schedule first. Depending on the role level you're applying for, you may need to demonstrate your experience. Training on the company's specific platforms and processes is usually provided. Learn how to get a remote customer service job, the required skills, experience, and qualifications, as well as how to search for one.

• As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.
• Applications will not be accepted if no covering letter is included.
• For people hoping to break into a home-based customer service job for the first time, there are a lot of unknowns about how to find the right job and manage this newfound freedom.

Some allow you to work from home 100% of the time, but some may require you to come into the office regularly or occasionally. Consider your own particular situation and work needs, and narrow your search to companies that provide the level of remote work that you need. As a remote customer support agent, it is important to possess excellent communication, problem-solving, and multitasking skills. Also, it is essential to be adaptable, self-disciplined, and able to work independently. With the benefits of remote customer service work fresh in mind, your next thought might drift to wondering if you have what it takes to be hired for this type of role.

Advanced Remote Search Filters

In addition to flexible work opportunities, many of these jobs offer company benefits and a comfortable salary. Remember to take advantage of job boards and remote-friendly career sites when searching for remote customer support jobs. Prepare well for interviews and leave an outstanding first impression that will make you stand out from other candidates. After applying to so many remote customer service jobs that your eyeballs started pulsing, it finally happened. You've gone through all the steps of the application process, have been offered a job, and you're ready to begin work at a virtual customer service job. It's a wise move to prepare your home office before you land a remote customer service job.

• Reach out and introduce yourself before sending along some specific questions about getting started.
• Both Remote.co and FlexJobs have a customer service category where you can find the remote customer service job that best fits your needs.
• With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
• Some allow you to work from home 100% of the time, but some may require you to come into the office regularly or occasionally.
• You don't have to drive to an office park or commute 90 minutes on a train every day.

If you're trying to find a good job without the financial impact of a degree, you're in luck. In addition, many employers provide on-the-job training to help you succeed in the role. Be ready with positive reasons for making the switch, and demonstrate how it can benefit the company. Show that you've thought it through and have the necessary equipment to do your job. You can also suggest ways of staying in touch with your team and the systems you need to perform your customer service role remotely.

Meet some of our employees.

When he is not at work, you can find him tuning one of his guitars or setting up a game of padel. Matt Warzel a President of a resume writing firm (MJW Careers, LLC) with 15+ years of recruitment, outplacement, career coaching and resume writing experience. Save time and find higher-quality jobs than on other sites, guaranteed. It's also important to remember that networking is a two-way street. Make sure to also help your network with any tips, advice, or referrals you can provide.

• As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff.
• If you will have roommates or family members at home while you're working, a separate room in your home is ideal.
• A recent study by Owl Lab showed that 84 percent of remote workers are happier working from home [2].
• It's important to consider the standard job search websites, such as Indeed and LinkedIn.
• Your resume should have a concise summary, use action verbs, and focus on your accomplishments, versus providing a list of daily tasks.

If you want to succeed in a work-from-home customer service position, you need to give yourself the right tools. These must-have resources range from the latest support software to an office chair that keeps you comfortable. During the interview process, share what excites you about the position and talk about how your priorities match the hiring company's values. Use tangible examples of how you have solved real-life problems -- even if they didn't take place in a work setting. The more comfortable and confident you are with what you offer as a professional, the more likely you are to find your dream job.

Want a Great Remoteor Flexible Job?

Networking is a great way to connect with the right company, whether for a remote position or an in-person one. Go to networking events, make inroads with people in companies you'd like to work for and make valuable connections on LinkedIn. As an organisation, what is remote customer service we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people’s lives.

This will provide a good space to do phone or video interviews, and it'll be a bonus point for you if you can show employers that you're already prepared to work remotely. Working in a customer service job from home can be a rewarding experience. You get paid to help people every day while maintaining autonomy and flexibility.